Buy X Get Y Refund & Exchange Policy:

• The full order must be returned along with the gift with purchase, no separate item returns will be accepted.   • You cannot exchange any items within the promotion.  

Delivery Method:

The shipping options may vary depending on the delivery address, what time you make the purchase & item availability. During sale periods and promotions the delivery time may be longer than normal. Your delivery may be delayed due to high traffic. You have 14 days from placing your order to return or exchange product(s). Your order will be delivered between 3-10 working days. Due to higher-than-expected orders, your order arrival may be delayed. if the order includes multiple items they may be delivered separately!

Return Policy:

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information regarding our return policy. All returned items must be in new and unused condition, with all original tags and labels attached. All returns must be postmarked within fourteen (14) days starting from the date of purchase. You must visit the nearest store to return or exchange the items. You also have 30 days from the date of purchase to claim any defect. Refunds will be done only through the Original Mode of Payment. Perfumes, watches, eyeglasses, underwear, swimwear, sports bras, jewelry and masks cannot be exchanged or returned for medical reasons. Please call 01126903666 to request a return or an exchange.

Help

Give us a shout if you have any other questions and/or concerns. Email: care@doutlet.com Hotline: +201126903666